International Shipping

Shipping

• The delivery period is 7-20 days, and Saturdays holidays based on Korean dates are not included in the delivery period.
• For some delayed warehousing and delivery products, preparation may take about 1 to 3 weeks.
• The delivery preparation time is from 12 p.m. on the Korean date. After that, the paid order will be sent the next day.
• If the product is defective, return and exchange shipping is free.
• The shipping cost does not include the import cost that the package has to pay when it arrives at the country of destination.

Exchange and refund

• Please register the return within 7 days of receiving the product.
• You cannot return it without prior written notice and valid approval number.
• All sale items and discount products are not allowed to be returned or exchanged without exception.
• If the product is delivered incorrectly due to a defect, the brand will pay for it.

For return/exchange inquiries, please send it to IG@taecholife or Email listener@taecho.life